River Sands Pty Ltd
Your personal information and our commitment to protecting your privacy
In your relationship with us, you may share personal information with us. This personal information may include details such as your name, address, telephone numbers, email address, tax file number, bank account details and date of birth.
We understand how important it is to protect your personal information.
This document sets out our privacy commitments in respect of personal information that you provide to us.
Collection and use of your personal information
We will only collect your personal information which is necessary for our purposes, which include:
. enabling us to provide you with products and/or services;
. enabling us to carry out the transactions you request;
. providing you with more effective customer service; and
. communicating with you, such as to let you know of other products
and/or services which might interest you.
The personal information we request is optional for you to provide, but we may not be able to fulfil your request or provide you with our products and services without that information. Sometimes there are situations where we are required by law to collect certain personal information from you and if this is the case, we will inform you of the law that imposes this requirement.
Where reasonably practical, we will collect your personal information only directly from you. For example, if you order a sample or brochure, a member of River Sands may ask you to provide us with your name, address and contact details in order for us to fulfil the request. That member may also send you publications or other market information on our products and services which may be of interest to you. However, we may also collect personal information from other parties at times, such as other members of River Sands, credit reporting agencies, unrelated third parties, your representative (such as your legal or financial adviser) and publicly available sources of information.